Voice agentsCall logs
Get call log
Retrieves one call log, including its transcript and recording URL.
/v2/call-logs/{id}Authorization
AuthorizationstringheaderrequiredBearer authentication header of the form
Bearer <api_key>, where<api_key>is a key from Account Settings → API keys in your dashboard.
Path parameters
idstring (uuid)requiredThe call log's id.
Response
The call log object.
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idstring (uuid)Unique identifier of the call log.
agent_idstring (uuid)nullableAgent that handled the call.
number_idstring (uuid)nullableYour phone number the call was on.
call_uuidstringnullableThe telephony provider's call id.
directionstringnullableinboundoroutbound.call_typestringnullableChannel of the call.
Allowed:phone_callweb_callwhatsapp_callcaller_numberstringnullableThe other party's phone number.
statusstringnullableFinal status of the call, e.g.
completed,no-answer,busy.duration_secondsintegernullableCall length in seconds.
summarystringnullableAI summary of the conversation.
transcriptstringnullableFull transcript.
costnumbernullableAmount charged to your wallet for the call.
hangup_bystringnullableWho ended the call.
started_atstring (date-time)nullableWhen the call started.
ended_atstring (date-time)nullableWhen the call ended.
recording_urlstringnullableURL of the call recording.
analysis_statusstringnullablePost-call analysis:
processing,done,failed, ornullif not analysed.created_atstring (date-time)When the log was created.