WhatsApp agentsWhatsApp leads
Get lead summary
Lead counts per category, in the order the categories were created, followed by uncategorized.
GET
/v2/whatsapp/leads/summaryAuthorization
AuthorizationstringheaderrequiredBearer authentication header of the form
Bearer <api_key>, where<api_key>is a key from Account Settings → API keys in your dashboard.
Response
An array with one entry per category.
categorystringCategory name, or
uncategorized.configuredbooleanfalseonly foruncategorized.totalintegerAll conversations in the category.
openintegerConversations with status
open.active_24hintegerCustomer messaged in the last 24 hours.
in_followupintegerPart-way through the follow-up sequence.